Terms & Conditions

Effective Date: 31/08/2026
Last Updated: 31/08/2026

Thank you for visiting TG Developers and using the TG Developers App.

These Terms and Conditions (“Terms”) govern your access to and use of the TG Developers website available at https://tgdevelopers.com/ and the TG Developers App (“App”), operated by TG Developers (“TG Developers”, “TG”, “The Company”, “we”, “our”, or “us”).

By accessing, browsing, or using our website, downloading, registering for, or using the App, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with any of these Terms, please discontinue use of the website and/or App.

In these Terms, the terms “Client”, “You”, and “Your” refer to the individual accessing or using our website or App and agreeing to these Terms. The terms “TG Developers”, “TG”, “The Company”, “We”, “Our”, and “Us” refer to TG Developers.

TG Developers reserves the right to modify these Terms from time to time. Any updated Terms will be made available on the website or through the App, as applicable. Your continued use of the website or App after such changes are published will constitute your acknowledgement of the updated Terms, to the extent permitted by applicable law.

1. Use of the Website

The TG Developers website is provided primarily for informational and communication purposes.

The information available on the website may include information about our projects, properties, services, offers, pricing, specifications, amenities, locations, developments, and other related information.

While TG Developers makes reasonable efforts to ensure that information published on the website is accurate and up to date, information may change from time to time and may be subject to availability, approvals, applicable regulations, project development, and other factors.

Content on the website is provided for general informational purposes and should not be considered a substitute for formal agreements, contractual documents, approvals, official communications, or professional advice.

2. Use of the TG Developers App

The TG Developers App is designed to enable authorized users to raise, submit, track, communicate about, and manage service-related tickets and requests concerning TG Developers’ projects, services, transactions, or internal business processes.

The App may be used by authorized customers, employees, representatives, or other users approved by TG Developers.

You agree to use the App only for its intended purpose and in accordance with these Terms. You must not use the App for any unlawful, fraudulent, unauthorized, or improper purpose.

3. Account and Authorized Access

Certain features of the App may require registration or login.

You agree to:

Provide accurate and complete information when creating or using your account.
Keep your login credentials confidential.
Not share your account or login credentials with unauthorized persons.
Not access or use another person's account without authorization.
Notify TG Developers promptly if you become aware of unauthorized access or suspected misuse of your account.
Take reasonable steps to protect your device and account from unauthorized access.

You are responsible for activities carried out through your account, subject to applicable law.

TG Developers reserves the right to restrict, suspend, or terminate access to an account where we reasonably believe that the account is being misused, compromised, or used in violation of these Terms.

4. Raising and Managing Tickets

The App enables users to raise tickets relating to issues, requests, queries, or concerns associated with TG Developers’ projects, services, transactions, or departments.

When submitting a ticket, you agree to:

Provide accurate and relevant information.
Select the appropriate department or category, where applicable.
Clearly describe the issue or request.
Provide supporting documents, photographs, screenshots, or other information where reasonably required.
Avoid submitting unnecessary personal or sensitive information.
Avoid creating duplicate tickets for the same issue unless instructed to do so.

Incomplete, inaccurate, misleading, or irrelevant information may result in delays in processing or resolving a ticket.

5. Ticket Assignment and Resolution

Tickets submitted through the App may be reviewed and assigned to the appropriate department, employee, representative, or authorized service provider.

Depending on the nature of the request, a ticket may pass through different stages, including:

The names or availability of ticket statuses may vary depending on the nature of the request.

Submitting a ticket does not guarantee that the requested action will be approved, completed, or resolved within a particular period unless a specific service-level commitment has been communicated to you.

Resolution timelines may depend on the nature and complexity of the issue, information required, project requirements, third-party dependencies, approvals, and other operational factors.

6. Ticket Communication

The App may allow users and authorized TG Developers personnel to exchange comments, updates, documents, and other information relating to a ticket.

You agree that information and communications submitted through the App must be accurate, relevant, lawful, and respectful. You must not submit content that is:

Abusive, threatening, defamatory, obscene, or inappropriate.
Fraudulent or deliberately misleading.
Unlawful or in violation of another person's rights.
Malicious or intended to compromise our systems.
Unrelated to the relevant ticket.
Unnecessarily inclusive of sensitive personal information.

TG Developers may review, retain, or use ticket communications as reasonably necessary to process requests, provide support, maintain business records, investigate complaints or disputes, ensure security, and comply with applicable laws.

7. Documents, Images and Other Attachments

Where the App permits users to upload documents, images, screenshots, or other files, you are responsible for ensuring that you have the right to submit such material.

You must not upload content that:

Violates applicable laws or regulations.
Infringes another person's intellectual property or privacy rights.
Contains viruses, malware, malicious code, or harmful files.
Is unrelated to the relevant ticket.
Contains unnecessary sensitive personal information.

TG Developers reserves the right to restrict access to or remove attachments that are unlawful, harmful, inappropriate, malicious, or unrelated to the purpose of the App.

8. Prohibited Activities

You must not use the website or App to:

Gain unauthorized access to another user's account or information.
Attempt to bypass or disable security mechanisms.
Interfere with the operation, availability, or security of the website or App.
Introduce viruses, malware, malicious code, or other harmful material.
Reverse engineer, decompile, disassemble, or attempt to obtain the source code of the App, except where permitted by applicable law.
Scrape, copy, reproduce, or systematically extract information without authorization.
Use automated systems to access the App or website without our permission.
Impersonate another person or organization.
Submit false, fraudulent, misleading, or malicious information.
Harass, threaten, abuse, or intimidate TG Developers personnel or other users.
Use the website or App for any unlawful or unauthorized purpose.
Attempt to access information, tickets, systems, or functionality for which you are not authorized.

9. Unsolicited Ideas and Feedback

TG Developers welcomes comments and feedback regarding our website, App, services, and user experience.

Unless otherwise expressly agreed in writing, any information or materials submitted voluntarily through our website, App, email, chat, forms, or other communication channels, including comments, suggestions, ideas, designs, concepts, and feedback, may be treated as non-confidential and non-proprietary.

Accordingly, please do not submit confidential or proprietary information through these channels unless it is specifically requested or an appropriate confidentiality arrangement is in place.

By submitting feedback or suggestions, you acknowledge that TG Developers may use such feedback to improve its website, App, products, services, or business operations without an obligation to compensate you, subject to applicable law.

10. Intellectual Property

The content on the website and App, including text, graphics, images, photographs, videos, logos, trademarks, software, designs, interfaces, and other materials (“Content”), is owned by TG Developers or its licensors and is protected by applicable intellectual property laws.

You may access and use the Content only for personal, informational, or authorized business purposes.

You may not, without prior written permission from TG Developers:

Modify or reproduce the Content.
Copy, distribute, transmit, display, or publish the Content.
Create derivative works from the Content.
Sell, license, or commercially exploit the Content.
Use TG Developers' trademarks, logos, or branding.
Systematically download or extract Content from the website or App.

Nothing in these Terms transfers ownership of any intellectual property from TG Developers to you.

11. User-Submitted Content

You retain any rights you may have in information, documents, photographs, comments, feedback, or other materials submitted by you through the website or App.

By submitting such information, you grant TG Developers the right to access, store, reproduce, process, and use such information to the extent reasonably necessary to:

Respond to your enquiry or request.
Process and resolve tickets.
Provide customer or internal support.
Communicate with you.
Maintain service and business records.
Investigate complaints or disputes.
Improve our services.
Comply with applicable legal or regulatory requirements.

You remain responsible for ensuring that any information or material you submit does not violate applicable laws or the rights of another person.

12. Privacy

Your privacy is important to us.

The collection, use, processing, storage, and protection of personal information obtained through the TG Developers website, TG Developers App, marketing campaigns, forms, and customer interactions are governed by our Privacy Policy. Our Privacy Policy forms an integral part of these Terms.

Please review our Privacy Policy for information regarding the types of information we collect, how we use it, how it may be shared, data retention, security measures, and your applicable rights and choices.

13. Notifications and Communications

The TG Developers App may send service-related notifications, including:

Ticket creation confirmations.
Ticket assignment notifications.
Ticket status updates.
Requests for additional information.
Responses from relevant departments.
Ticket resolution or closure notifications.
Important account or service-related communications.

You may be able to manage certain notification permissions through your device settings. Disabling notifications may affect your ability to receive timely updates regarding tickets.

14. Website and App Availability

TG Developers will make reasonable efforts to maintain the availability and functionality of the website and App. However, we do not guarantee that the website or App will always:

The website or App may occasionally be unavailable due to maintenance, updates, technical problems, network failures, security incidents, third-party service interruptions, or circumstances beyond our reasonable control.

15. Updates and Changes to the App

TG Developers may modify, update, suspend, or discontinue any feature or functionality of the App from time to time. Updates may be required to:

Improve security.
Fix bugs or technical issues.
Introduce new functionality.
Improve performance.
Maintain compatibility with operating systems or third-party services.
Comply with legal or regulatory requirements.

Where reasonably practicable, important changes may be communicated through the App or other appropriate channels.

16. Third-Party Websites and Services

Our website or App may contain links to or integrations with third-party websites, applications, platforms, payment services, analytics services, communication services, or other third-party services.

TG Developers does not control and is not responsible for the availability, content, security, privacy practices, or policies of third-party services. Your use of third-party services may be subject to their respective terms and privacy policies.

We encourage you to review the applicable terms and privacy policies before using third-party services or providing them with personal information.

17. Accuracy of Information

TG Developers makes reasonable efforts to ensure that information published on its website and App is accurate. However, information may occasionally be incomplete, outdated, or subject to change.

Project information, pricing, specifications, availability, offers, timelines, amenities, and other details may change without prior notice and may be subject to applicable approvals, availability, contractual terms, and regulatory requirements.

Information displayed on the website or App should not be treated as a substitute for formal agreements, contractual documents, official notices, invoices, approvals, or other legally binding documents unless expressly stated.

Where there is a conflict between information displayed on the website or App and a formal agreement or official document, the applicable formal agreement or official document will prevail, subject to applicable law.

18. Limitation of Liability

Your use of the website and App is at your own risk.

To the maximum extent permitted by applicable law, TG Developers shall not be liable for any indirect, incidental, consequential, special, exemplary, or unforeseeable loss or damage arising from or in connection with your access to or use of, or inability to use, the website or App. This may include losses arising from:

Temporary unavailability of the website or App.
Internet or network failures.
Device-related issues.
Delays resulting from incomplete or inaccurate information submitted by users.
Third-party service interruptions.
Unauthorized access resulting from the user's failure to protect account credentials.
Reliance on information that has subsequently changed or become outdated.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless TG Developers, its officers, employees, representatives, affiliates, and authorized service providers against claims, losses, damages, liabilities, costs, or expenses arising from:

Your misuse of the website or App.
Your violation of these Terms.
Your unauthorized access to or use of the website or App.
Your violation of another person's rights.
Content or information submitted by you.
Your violation of applicable laws or regulations.

20. Suspension or Termination of App Access

TG Developers may suspend or terminate your access to the App where reasonably necessary, including where:

You violate these Terms.
You use the App for an unauthorized or unlawful purpose.
Your account presents a security risk.
You provide false or misleading information.
Your authorization to use the App has been withdrawn or has otherwise ended.
Suspension or termination is required by law or for security reasons.

Where appropriate and reasonably practicable, TG Developers may provide notice before suspension or termination. Termination of access does not affect rights or obligations that arose before termination.

21. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, any disputes arising out of or relating to these Terms, the website, or the App shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, India.

22. Entire Agreement

These Terms, together with the TG Developers Privacy Policy and any other terms or policies expressly incorporated by reference, constitute the entire agreement between you and TG Developers concerning your access to and use of the website and App, except where separate written agreements or contractual terms apply.

Where a separate written agreement governs a specific transaction, service, project, employment relationship, or customer relationship, the terms of that agreement will apply to the extent of any inconsistency, subject to applicable law.

23. Changes to These Terms

TG Developers may update these Terms from time to time to reflect changes in our website, App, services, business practices, technology, or applicable laws and regulations. Any updated version will be published on the website and/or made available through the App, as applicable. We encourage users to review these Terms periodically.

Your continued use of the website or App after the revised Terms become effective constitutes your acknowledgement of the updated Terms, to the extent permitted by applicable law.

24. Contact Us

If you have any questions, concerns, or complaints regarding these Terms, the TG Developers website, or the TG Developers App, you may contact us at:

Phone: +91 9513909517
Address: 107, 14th Cross, 22nd Main, BTM Layout Stage 2, Bengaluru, Karnataka 560076, India

For issues relating specifically to a ticket, users may also contact TG Developers through the support functionality available within the TG Developers App.